I can’t log in / it’s not registering my Password?

First thing to remember when logging in is that both the username and password are case sensitive, meaning that if you have capital letters in either or both of the fields then they’ll need to be used when logging in, otherwise your details will be found as incorrect. If this doesn’t solve the issue then you can send an email to us at enquiries@thesoapkitchen.co.uk and one of our team will be in touch with you to help you further.n